Automation Technician for 2nd Level Support & Upgrades (f/m/x)
in the service department of our business unit “Cable and Wire”
Benefits
About the role
You know machines and systems not just from textbooks, but from hands-on experience - and you understand that good support is more than just troubleshooting. In our business unit “Cable & Wire”, we are expanding our technical services and are looking for someone to provide technical support for our existing systems, further develop them, and manage them remotely worldwide.
Your responsibilities in detail:
- End-to-end 2nd-level remote support
- Developing upgrade proposals in collaboration with the specialized departments
- Technical preparation and specification of upgrades
- Programming and customization of control software (Siemens TIA Portal, Simatic Manager)
- Remote installation of software changes
- Implementation of upgrades – remotely or on-site at the customer’s location (occasional business trips)
- Close collaboration with the hardware department
- Participation in the hotline team, including on-call duty
About you
- A completed technical degree (e.g., electrical engineering, automation technology) or a completed apprenticeship (electrical engineering or mechatronics) with an interest in programming
- Several years of professional experience and excellent PLC programming skills
- Interest in new technologies and technical challenges
- Ability to work independently, accurately, and with a sense of responsibility
- Strong customer focus and solution-oriented thinking
- Good English skills
About us
What makes the job special
- You’ll juggle remote support, engineering, and customer interaction and can focus specifically on the upgrade topics that interest you
the most professionally. - Less travel, more focus: A clear remote-first approach with few business trips per year. You’ll be closely involved in the technical side without having to constantly be on the road.
- You’ll help us take our support and upgrade concept to a new level - smarter, more efficient, and future-proof.
What sets us apart
- A genuinely positive working atmosphere – ranked as our number one benefit in our employee survey.
- A healthy work–life balance. Depending on the position, we offer flexible working hours, remote work options, and/or part-time models.
- Meal subsidies, an on-site company day-care provider, and more – a wide range of benefits designed to make everyday life easier.
- A global technology leader – experience first-hand how future-oriented technologies and machinery are developed.
- Over 500 colleagues at our main site and another 300 worldwide: large enough for exciting projects, yet small enough for fast decisions and a personal working environment.
- Your workplace? Pischelsdorf – surrounded by nature, easily accessible without traffic jams, and with ample on-site parking.
- All of this within the Knill Group – a long-established, internationally successful family-owned company since 1712, still privately held today.
We determine the salary / wage together with you. The minimum for this position is 3.519,91 EUR gross per month, working full time. (Collective Agreement: Metalltechnische Industrie)
Fits for you? We are looking forward to hearing from you!
Contact
Angelika Deutsch is looking forward to your application documents.
T +43 3113 5100-298
There is no mail-address?
Yes, on purpose. For data protection reasons, please only use the “apply now”- button on this page for your application. This will ensure that your application gets to where it belongs and stays in the right hands.
Interested?
As a global player with Austrian roots, we live diversity and stand for equal opportunities. That's why we welcome people of all genders, ages, skin colors, sexual orientations and religions.
your success is our passion
We offer you the safety of a global market leader and an environment where newcomers as well as experienced professionals can work independently, bring in new ideas and are able to develop.
As a part of the international Knill Group we go back to over 300 years of tradition. However, that does not mean that we are old-school. Quite the opposite. We use the most up-to-date technology, love to research, and have our (green) heart in the right place. In the true sense of the word – we are located in the middle of an Eaststyrian forest in Pischelsdorf (approx. 10 min from the motorway exit Gleisdorf, approx. 20 minutes from Hartberg or Weiz)
Taking the initiative
Currently there is no job that suits you? Nonetheless, you think we would be a great fit for you anyway? Perfect! Send us your documents. We will contact you as soon as we find a free position for you.
About Rosendahl Nextrom
01
The best of two worlds
We are a Styrian company which has clients in 73 countries all over the world. International but also embedded in the structure of the Knill Group, we stay grounded: As a well-organized KMU we offer flexibility and speed.
02
From heart to head
We ensure a reasonable environment with high-quality equipment. With a research rate of over 7%, we keep up with the times. And that since 1712 – always focusing on the future. With sustainability and eMobility being our current hottest topics.
03
Typical Rosendahl Nextrom
Our company is characterized by friendliness and a sense of community. We have an open ear and pursue our goals together. Besides that, or probably because of that, we offer a lot of independence and freedom of design. Over 800 employees all over the world show how that’s possible.
04
A little bit more?
Money is not everything but the membership of one of the best collective agreements in Austria does not sound bad either, right? Especially when there are also flexible working times, homeoffice, food subsidies and childcare.